Bates Troy, Inc
Corporate Fact Sheet

HISTORY

Bates Troy, Inc. is one of the oldest family-owned businesses in the Greater Binghamton area, dating back to the late 1800’s, when Otis Bates opened Bates Steam Laundry on Court Street. In the early 1900’s, Bates Steam Laundry merged with Troy Laundry to form Bates Troy and relocated to the former Joseph Laurer Brewing Company on Laurel Avenue in Binghamton. In the mid-1940’s BatesTroy was purchased by two Armenian immigrants who had survived the genocide, Kenneth and Arthur Kradjian. In the early 1990’s, BatesTroy sold the uniform division to focus exclusively on the specific linen needs of healthcare facilities. The current Bates Troy Corporate Offices are located at 151 Laurel Avenue in Binghamton, NY. The company now specializes in healthcare linen, dry cleaning and fire and water clothing restoration, operating 3 retail dry cleaning stores. Bates Troy currently employs 91 people.

BUSINESS DIVISIONS

Healthcare Laundry

• Processes over 9,000,000 pounds of linen per year in a state-of-the-art Lavatec Continuous Batch Washer
• Services 6 (six) hospitals and 6 (six) nursing homes within a 90 mile radius of Binghamton, NY
• Employs 68 people in the healthcare laundry. Partners with Country Valley Industries and Hilltop Industries to provide an additional 25 + jobs for individuals with disabilities.
• Dedicated to being a Drug Free Workplace
• Provides a free Employee Assistance Program (EAP) to all workers and their families to assist in problem areas such as finances, emotional issues, marital and parenting issues.

Retail Dry Cleaning and Laundry

• Operates 5 retail dry cleaning stores in the Greater Binghamton area.
• Four of the five retail stores rent and sell tuxedos and accessories
• Employs 23 people in the retail dry cleaning stores and the dry cleaning plant
• Uses a state-of-the-art Union dry clean machine that is environmentally friendly
• Alterations and repairs done by a professional tailor
• Professional hand cleaning of suedes and leathers
• Dry cleaning and launder personal clothing as well as household items
• Introducing Drive-Thru Valet service at the new Main Street location

Retail Dry Cleaning and Laundry Services:

      Quality Dry Cleaning Shirt Laundry with European Finish
On-site Tailor Same Day Service
Wedding Gown Preservation Suede and Leather Repair and Cleaning
VIP Laundry Bags Detailed Inspection Process
Drapery and Bedspread Cleaning Convenient Drive-Thru Valet Service

Fire and Water Restoration

• Work with claims adjusters, service companies and homeowners to restore clothing after fire or water damage.

• Provide free cleaning of emergency clothing to make sure the homeowner has sufficient garments while remaining items are being cleaned.

• Provide free bagging, pick-up, delivery and storage of the clothing, bedspreads and other household and family items.

CORPORATION OFFICERS AND MANAGEMENT TEAM

• Brian Kradjian, President and CEO

• Tom Singe, General Manager

• Randy J. Widrick, Director of Sales and Marketing

• Naima Kradjian, Marketing Consultant

• Jim Rheinheimer, Healthcare Plant Manager

• Ara Kradjian, Management Consultant

AWARDS AND RECOGNITION

• International “Truck of the Year” award from Textile Rental and Services Association, 2005 for excellence in design and logo (see enclosed article)

• Feature article in the Textile Rental and Services Association Magazine (TRSA), March 2005 for innovative collaboration with agencies which serve individuals with disabilities (see enclosed article)

• Voted #1 Drycleaner in the Greater Binghamton Area in 2003 and 2004

• Voted #1 Tuxedo Rental Location in the Greater Binghamton Area in 2004

• Association of Retarded Citizens (ARC) Company of the Year, 2003

• TRSA Century of Progress Recognition Award, 1852-1994

COMMUNITY SUPPORT AND INVOLVEMENT

Bates Troy invests in the Greater Binghamton area quality of life by supporting the following organizations and events:

United Health Services Foundation Lourdes Hospital Tri-Cities Opera

Mental Health Association B.C. Open Ross Park Zoo

dBI Tennis Challenger Tournament First Night Binghamton Local Schools

First Night International Binghamton University United Way

Binghamton Philharmonic Association for Retarded Citizens (ARC)

LOCATION OF CORPORATE OFFICE AND RETAIL STORES

 

• 151 Laurel Avenue, Binghamton, NY 723-5333 Corporate Offices, Plant

• 177 Main Street, Binghamton NY, 651-9270 DC, TX

• 3100 Vestal Parkway East, Vestal, NY 729-6741 DC, TX

• 1189 Vestal Avenue, Binghamton, NY 722-2222 DC

DC = Dry-cleaning Store TX = Tuxedo Rental Location

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